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Academic References & Literature


Here are, in no particular order at this point, the papers I have collected to date for review. I need to get into the habit of updating this blog regularly. Earlier today I hosted my Lit Review Matrix on Scribd. In preparation for filling it out I'll begin by just listing the works as the lay on my desk:

High Performance Workplace Practices and Job Satisfaction: Evidence from Europe. Bauer, T.K.

Who Sees Human?: The Stability and Importance of Individual Difference in Anthropomorphism. Waytz, A., Cacioppo, J. & Epley, N.


On Seeing Human: A Three Factor Theory of Anthropomorphism. Epley, N., Waytz, A. & Cacioppo, J.


When We Need A Human: Motivational Determinants of Anthropomorphism. Epley, N., Waytz, A., Akalis, S. & Cacioppo, J.

Social Cognition Unbound: Insights into Anthropomorphism and Dehumanization. Waytz, A. Epley, N. & Cacioppo, J.T.

Defining "Culture" and "Organizational Culture". From Anthropology To The Office. Tharp, B.M.

Towards The Holy Grail of Defining 'Brand'. Chernatony, L.


Discovering Corporate Consciousness. Campion, M.A. & Palmer, D.K.

Brand Personality of Tourist Destinations: An Application of Self-Congruity Theory. Usakli, A. & Baloglu, S.


Towards New Conceptualizations of Branding: Theries of The Middle Range. Brodie, R.J. & Chernatony, L.

Exploring Origins of Ethical Company/Brand Perceptions: Reply To Shea and Cohn's Commentaries. Brunk, K.H.


Measuring Customer Based Brand Equity Using Heriarchical Bayes Methodology. Sinha, A., Ashill, N.J. & Gazley, A.


Towards a Better Understanding of Factors Affecting Transfer of Brand Associations. Boisvert, J. & Burton, S.

When Brands Get Banned. Huber, F., Vogel, J. & Meyer, F.

The Semiotics of Brand. Manning, P.

Commentary Essay on "Exploring Origins of Ethical Company/Brand Perceptions - A Consumer Perspective of Corporate Ethics". Cohn, D.Y.

Concepts And Constructs For Personal Branding: An Exploratory Literature Review Approach. Zarkada, A.

Using Intelligent Agents To Understand Organisational Behavior. Celia, H., Clegg, C., Robinson, M.A., Siebers, P.O. & Sprigg, C.

Information Sharing and Team Performance: A Meta-Analysis. Mesmer-Magnus, J.R. & DeChurch, L.A.

Predicting Work Performance Through Selection Interview Ratings And Psychological Assessment. Nzama, L., De Beer, M. & Visser, D.

A Critique Of The Strategic Competative Intelligent Process Within A Global Energy Multinational. April, K. & Bessa, J.


Methodologies, Objectives, And Issues Involved In Identifying Occupational Clusters Using Skills-Based Data. Harvey, R.J.


Empirical Foundations For The Things-Data-People Taxonomy of Work. Harvey, R.J.

Networking Network Analysts: How INSNA (the International Network for Social Network Analysis) Came To Be. Wellman, B.

Introduction To Social Network Analysis. Wasserman, S.

Smart Mobs: The Next Social Revolution: Transforming Cultures And Communities In The Age Of Instant Access. Sloan-C Book Review.

Prosocial Behavior and Job Performance: Does The Need For Control And The Need For Achievement Make A Difference? Baruch, Y., O'Creevy, M.F., Hind, P. & Vigoda-Gadot, E.


Leader Career Success & Locus of Control Expectancy. April, K., Dharani, B. & Peters, K.
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Team Geek

I'm busy working on a few things at the moment, but before it slips my mind I wanted to share this new book from O'Reilly called Team Geek: A Software Developer's Guide to Working Well with Others.

You can read the first chapter in sample for here: SAMPLE

I have already circulated an email to colleagues about it simple because I believe that Brian and Ben do something unique here; they put across the infallible, intense logic that software developers use every day in lay terms that can be abstracted without much cognitive expenditure to whatever it is you do for a living.

Kudos.
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Mortaility Concept Handout

                                                           

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The Mortality Concept

This morning I had an interesting conversation with Stephen Luxmoore, the HR Manager for a large manufacturing business (>100 employees, $25m approx. turnover, international distribution) in Melbourne. Stephen is in the preliminary stages of establishing an online presence under the moniker of MyHRDepartment.com and we have previously discussed organisational topics such as the Halo business model versus traditional practices.

Aligning himself with the ethics of the halo concept Stephen commented on how hard it is to begin the mind-shift from being totally embroiled in the traditional "what's mine is mine" way of doing business to the more practical modern stance of giving product away free of charge. Having a young family, I liken the notion to dealing with a toddler as opposed to dealing with an adult. One of them knows that by helping others free of charge the probability of developing stronger networks, and thus increasing repeat customers is vastly increased. The toddler on the other hand has a primary focus of monetizing each and every single output of his business and keeping an element of distance between his organisation and the rest of his network.

How Do You Change The Mindset?

 Using Freudian terminology to illustrate my point, how do you begin to change a business from the Id views of a toddler and grow it to become an adult and focus decisions using more influence from the Super Ego?

My response, and one that has worked well for me in the past, is to use my Mortality Concept. It usually gets the message over pretty quickly.  

What is The Mortality Concept?

In simple terms it is the understanding and comprehension that everything, including you, has a shelf-life and at some point in time it will end and cease to exist. When this happens something else will fill the void created. Many of us encounter this as children when pets die and then as adolescents when grandparents pass away for example. These events scaffold the concept that death is natural and necessary. If the crisis is handled resolved positively the person may progress to understand that change is inevitable and adapt. 

Moving this to the world of business the same notion applies, namely, "if a business stops producing output a secondary business will take its place." The cause / effect basis and loci of control have little relevance in this discussion because, simply, the business has stopped. Analysing why it may have stopped or preventing it from stopping are different topics.

For those of you interested, a really good source of information on the basics of Locus of Control concepts can be found on James Neill's website here: http://wilderdom.com/psychology/loc/LocusOfControlWhatIs.html

How Do You Implement The Mortality Concept?

The key to the Mortality Concept is that on the face of it you/the business [delete as appropriate] do not really matter. If there is a need for your output and you stop producing, someone else will step in to fulfill demand. That's elementary economics based on the supply & demand curve.

At the core of the change process is the realisation that, in all likelihood, what you think you do, you probably don't actually do. Let me explain. If your business manufactures construction products, we'll use windows as an example, you don't sell windows. You provide people with a way to insulate and light their building allowing them a better level of comfort. 

In this example I'm pretty sure the MD would be pushing his sales team to convert prospects by extolling savings that their business can provide. This is a feature. What they should be talking about is the increased energy efficiency their building will have and the improved comfort levels for its inhabitants. These are benefits and have tangible values.

So. How does this apply to the Mortality Concept and halo business paradigms? Understanding that the core product of our window business in the example above is solving people's building proficiency problems we provide them with free technical data, educational tools, online examples and cost/savings figures etc. They buy product because our altruism and free halo products met their initial needs. The sale is a secondary need.

Many companies probably have sales teams in the business to business (B2B) sales world that have job titles such as Design Consultant or Technical Advisor that don't actually come away with the money after the first meeting. Instead they work with their client to arrive at the best solution. These businesses are already halfway to displaying an understanding of the Mortality Concept but just don't realise it yet because possibly nobody has ever put it in simple terms for them. The rest is easy once you're that far.

Feel free to take my theory of The Mortality Concept and use it as you wish all I ask is that, as per the license on this website, you attribute it to me when you do.

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University of Waterloo, CA

I just got a great email. Following my posting of the literature Review Matrix I designed and use, Prof. Srinivasan Keshav of the University of Waterloo in Canada has hosted the matrix on his site and will be recommending his students use it in the future.

It's always good to end a long day with some good news!
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Academic Papers for Review

Here are, in no particular order at this point, the papers I have collected to date for review. I need to get into the habit of updating this blog regularly. Earlier today I hosted my Lit Review Matrix on Scribd. In preparation for filling it out I'll begin by just listing the works as the lay on my desk:

High Performance Workplace Practices and Job Satisfaction: Evidence from Europe. Bauer, T.K.

Who Sees Human?: The Stability and Importance of Individual Difference in Anthropomorphism. Waytz, A., Cacioppo, J. & Epley, N.


On Seeing Human: A Three Factor Theory of Anthropomorphism. Epley, N., Waytz, A. & Cacioppo, J.


When We Need A Human: Motivational Determinants of Anthropomorphism. Epley, N., Waytz, A., Akalis, S. & Cacioppo, J.

Social Cognition Unbound: Insights into Anthropomorphism and Dehumanization. Waytz, A. Epley, N. & Cacioppo, J.T.

Defining "Culture" and "Organizational Culture". From Anthropology To The Office. Tharp, B.M.

Towards The Holy Grail of Defining 'Brand'. Chernatony, L.


Discovering Corporate Consciousness. Campion, M.A. & Palmer, D.K.

Brand Personality of Tourist Destinations: An Application of Self-Congruity Theory. Usakli, A. & Baloglu, S.


Towards New Conceptualizations of Branding: Theries of The Middle Range. Brodie, R.J. & Chernatony, L.

Exploring Origins of Ethical Company/Brand Perceptions: Reply To Shea and Cohn's Commentaries. Brunk, K.H.


Measuring Customer Based Brand Equity Using Heriarchical Bayes Methodology. Sinha, A., Ashill, N.J. & Gazley, A.


Towards a Better Understanding of Factors Affecting Transfer of Brand Associations. Boisvert, J. & Burton, S.

When Brands Get Banned. Huber, F., Vogel, J. & Meyer, F.

The Semiotics of Brand. Manning, P.

Commentary Essay on "Exploring Origins of Ethical Company/Brand Perceptions - A Consumer Perspective of Corporate Ethics". Cohn, D.Y.

Concepts And Constructs For Personal Branding: An Exploratory Literature Review Approach. Zarkada, A.

Using Intelligent Agents To Understand Organisational Behavior. Celia, H., Clegg, C., Robinson, M.A., Siebers, P.O. & Sprigg, C.

Information Sharing and Team Performance: A Meta-Analysis. Mesmer-Magnus, J.R. & DeChurch, L.A.

Predicting Work Performance Through Selection Interview Ratings And Psychological Assessment. Nzama, L., De Beer, M. & Visser, D.

A Critique Of The Strategic Competative Intelligent Process Within A Global Energy Multinational. April, K. & Bessa, J.


Methodologies, Objectives, And Issues Involved In Identifying Occupational Clusters Using Skills-Based Data. Harvey, R.J.


Empirical Foundations For The Things-Data-People Taxonomy of Work. Harvey, R.J.

Networking Network Analysts: How INSNA (the International Network for Social Network Analysis) Came To Be. Wellman, B.

Introduction To Social Network Analysis. Wasserman, S.

Smart Mobs: The Next Social Revolution: Transforming Cultures And Communities In The Age Of Instant Access. Sloan-C Book Review.

Prosocial Behavior and Job Performance: Does The Need For Control And The Need For Achievement Make A Difference? Baruch, Y., O'Creevy, M.F., Hind, P. & Vigoda-Gadot, E.


Leader Career Success & Locus of Control Expectancy. April, K., Dharani, B. & Peters, K.
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Literature Review Matrix

In preparation for my literature review I've updated my trusty matrix adding a couple of new items following my reading of a paper by S. Keshav: How To Read a Paper. 

While most of the matrix was already put together, Keshav's paper reminded me of a couple of things that I could put in there to make things even more straightforward.

I'll be using this over the next few weeks as I compile my reading. Feel free to download a copy of the form for your own use also. It really does help make things a lot less stressful.

Lit Review Matrix                                                           

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